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1800 6656
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Contact
VRB's customer service team is always ready to listen and support you 24/7.
Head office:
Building No. 75 Tran Hung Dao, Cua Nam Ward, Hanoi City, Vietnam
Working hours
Monday to Friday:
08:00 - 17:00
Saturday
08:00 - 12:00
Make an appointment at the counter
Customer Service Hotline (24/7)
Domestic :
1800 6656
Global :
(+84 24) 3942 9365
Fax
(+84 24) 3942 6669
Support via Email
vrbhotline@vrbank.com.vn
Response time
Within 24 business hours
Socials
Zalo
Facebook
VRB numbers are used to contact customers.
1800 6656 , (+84 24) 3942 9365
Please do not provide your OTP/password to anyone.
FAQs
What should I do if I lose my card or suspect my card information has been compromised?
How do I activate my newly received VRB card?
What is VRB's daily online money transfer limit?
How can I find the latest foreign exchange rates and savings interest rates?
What should I do if I forget my VRB app login password?
My phone is lost, am I at risk of losing money on the app?
What should I do if I forget my VRB app login password?
Test_What should I do if I forget my VRB ePlus app login password?
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