Privacy policy

Thank you for visiting the website of Vietnam-Russia Joint Venture Bank (VRB). Through this website, VRB hopes that you will have full access to information about VRB’s products, services, programs, and activities. In addition, VRB may collect certain information about you for the management and operation of the website in accordance with applicable laws. By accessing VRB’s website, you are deemed to have agreed to the following terms. Specifically:

1. Privacy Principles

VRB ensures that your personal information will be stored and protected in accordance with applicable laws.

The information that VRB requests you to provide is used solely to better understand your needs and to provide products and services that meet your requirements.

VRB uses your information for administrative purposes and to compile statistics on website usage. On that basis, VRB will make necessary adjustments to improve its operational efficiency and service capabilities through this website.

VRB may transfer your personal information to VRB’s units or our agents to the extent permitted by law.

All VRB units, our employees, and all third parties authorized to access your information are required to comply with our confidentiality obligations.

2. Security Measures

All information submitted by you to VRB through the website is protected by encryption technology to ensure the highest possible level of protection for customer information during transmission.

VRB will implement all reasonable measures to safeguard your personal information and will comply at all times with the applicable laws of Vietnam regarding the storage and use of information.

3. Copyright and Trademarks

VRB is the owner of the trademarks, logos, and product/service marks displayed on this website. Visitors to this website are not permitted to use any of the aforementioned assets without VRB’s prior written consent.

4. Privacy Commitment

VRB is committed to protecting the confidentiality of your information within the scope of VRB’s management. Your personal information will be stored and protected in accordance with applicable laws concerning the storage of personally identifiable information. All your personal information will be protected by VRB against any unauthorized access by third parties.

For further details, please contact VRB Customer Service at 1800 6656.