Domestic money transfers and receipts

This is a service that allows customers to transfer funds in VND from their VRB account to a beneficiary's account at VRB or another bank in Vietnam.

Depending on the customer segment and service package, customers can carry out transactions at the counter or via VRB’s electronic banking channels.

Typically, the following information is required: beneficiary name, account number, beneficiary bank name, amount, and payment details. Depending on the specific transaction, additional information or supporting documents may be required in accordance with regulations.

Yes. Customers can transfer funds to the beneficiary's account at the receiving bank, depending on the transfer method provided by VRB.

It is a real-time interbank money transfer service that allows the sender to transfer funds and the recipient to receive them instantly, operating 24/7, including weekends and public holidays.

24/7 instant transfer transactions are designed for real-time processing and crediting. However, actual timing may depend on the system status of the sending and receiving banks, as well as transaction control factors.

24/7 instant transfers are processed in real-time and can be executed outside of business hours. Standard transfers are processed according to the methods and timeframes stipulated by each payment system.

Service fees are applied in accordance with VRB’s current fee schedule and may vary depending on the transaction channel, transaction type, amount, and customer segment.

Fees depend on the transfer method and the regulations applicable to each type of transaction. Specific fees are displayed or notified before the customer confirms the transaction, or are subject to regulations at the counter.

Customers should carefully verify the beneficiary's information before confirming the transaction. If the transaction has already been executed, customers should contact VRB as soon as possible to request assistance with a trace or recall in accordance with regulations.

Cancellation or recall depends on the transaction status and the feasibility of recovering funds from the beneficiary bank. VRB will receive and process the request in accordance with the procedure for transaction inquiry and recall.